OUR SERVICES

Community Experience Evaluations 

Unlock the True Potential of Your New Home Community!  

Are you ready to elevate the experience of your new home communities? With the Community Experience Evaluation service, we offer a transparent and thorough assessment of your community, model homes, and the customer interactions to better understand the pitfalls and opportunities that exist in real time with a boots on the ground analysis.

During this on-site evaluation, we will conduct a detailed shop style assessment using a comprehensive 10-point criteria checklist and scorecard. Each aspect—ranging from curb appeal and community amenities to builder reviews and pricing transparency—will be scored to provide a clear picture of your community's strengths and areas for improvement. The on-site evaluation will be tailored to fit the developer or new home builder perspective.

If you’re looking for an extra hand to review the customer experience in the field—because we can’t be everywhere at once—this is for you and your team.

Reach out for pricing.

    • On-Site Evaluation: Drive the community, view amenities, tour the model home, and walk an inventory home to assess the complete customer experience. 

    • In-Depth Feedback: Provide objective insights that highlight what’s working and what needs enhancement through the Community Experience Evaluation Scorecard 

    • After-Action Review: Debrief in a 30-minute Teams call with you to discuss findings and brainstorm actionable next steps. 

    • Expert Analysis: Benefit from industry experience and understanding of best practices. 

    This service is designed to not only identify areas for improvement but also to provide you with actionable steps for enhancing the overall buyer experience.  

  • We understand the pressures of time and the challenge of juggling multiple responsibilities in the building industry. This service is designed for clients who seek honest, constructive feedback on their community and team. Gain valuable insights that empower your team to enhance the customer experience and drive continuous improvement, all while keeping your focus on what matters most. 

     Let’s work together to make your team and communities the best it can be! 

continuing education classes

(IN partnership with BUILDER BOOST)

At New Home Neighbor, we understand that well-informed realtors are crucial to bridging the trust gap between homebuyers and builders. Studies show that buyers naturally place more trust in their realtors than in builders, highlighting the need for realtors to be equipped with the right knowledge and tools. That’s why we’re excited to partner with Builder Boost to offer specialized Continuing Education (CE) classes tailored for realtors new to new home sales or looking to enhance their expertise. These immersive courses provide realtors with the insights they need to better serve their clients, fostering stronger relationships and driving sales in the new home market. 

Reach out for pricing.

  • Navigating the New Home Journey – An Overview  

    The new home buying process can often leave potential homebuyers feeling frustrated and overwhelmed due to unclear timelines, lack of pricing transparency, and a complicated buyer journey. In this one-hour class, we will simplify the buyer’s journey by breaking down the production build process and highlighting key elements of new home sales. Participants will learn how to ask the right questions to navigate the intricacies of new home construction from contract to close. By the end of the session, attendees will be equipped with the knowledge and confidence to effectively guide their clients through the new home building experience while fostering positive relationships with local new home builders. 

     

    One Hour Elective CE Class Credit